Open Hub failed to download my source code – now what?

We constantly monitor our system for failed downloads, so usually you don’t need to do anything. However, if the download process remains stuck for a day or two, there may be some special issues we’ll need to look at. Please contact us on the forums and we’ll investigate the enlistment.

Please resist the temptation to add the same repository again. It will almost certainly fail again, and may complicate the original download.

Common causes of failed downloads:
* The source control server timed out, or there were network issues. Downloading the entire history of a project can take a long time, and many source control servers can be unreliable. This is by far the most frequent cause of failure.
* The CVS server does not support the “rlog” command. This is required by our system.
* The Subversion server does not support the “info” command. This is required by our system.
* The Subversion repository is corrupted, or someone actually checked a hidden .svn folder into the repository. We can usually work around this issue by skipping over the revisions which are corrupted; let us know if this is the case in your repository.

Posted in: Source Control

About Rich Sands

I'm the Principal and Founder of RSands Consulting, a developer/FOSS strategy, product management, and marketing consultancy. Formerly Ohloh's PM, Black Duck is now a client of mine.